Recent Incidents.

THIS IS A SCHEDULED EVENT Aug 1 , 17:00 - 18:00 PDT Apr 30 , 15:05 PDT Scheduled - Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on August 1, 2026: Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers) Zoom Phone Appliances VDI Client and Plugin Zoom Node (including Agent and Meeting Connector ZC) Zoom Phone Local Survivability (ZPLS) module Meeting SDK (Native and Web) Video SDK (Native and Web) Video SDK UI Toolkit (iOS and Web) Zoom Contact Center SDK (Web) All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement. For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

THIS IS A SCHEDULED EVENT May 21 , 17:00 - 21:00 PDT May 4 , 09:38 PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

THIS IS A SCHEDULED EVENT May 21 , 14:00 - 18:00 PDT Apr 30 , 16:08 PDT Scheduled - Zoom will perform service maintenance at AMS Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

THIS IS A SCHEDULED EVENT May 20 , 23:00 PDT - May 21 , 03:00 PDT May 8 , 08:57 PDT Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 18 minutes. The maintenance will begin at 11:00 PM PT on 05/20/2026 and end at 3:00 AM PT on 05/21/2026. The expected downtime is estimated to be, at most, 18 minutes within this 4 hour window.

THIS IS A SCHEDULED EVENT May 20 , 17:00 - 21:00 PDT May 4 , 09:33 PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

THIS IS A SCHEDULED EVENT May 20 , 15:00 - 16:00 PDT May 8 , 09:30 PDT Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the UK. Affirm's APIs may experience an estimated downtime of up to 1 minute. The maintenance will begin at 11:00 PM BST on 05/20/2026 and end at 12:00 AM BST on 05/21/2026. The expected downtime is estimated to be, at most, 1 minute within this 1 hour window.

THIS IS A SCHEDULED EVENT May 20 , 14:00 - 18:00 PDT Apr 30 , 15:48 PDT Scheduled - Zoom will perform service maintenance at AMS Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

THIS IS A SCHEDULED EVENT May 19 , 17:00 - 21:00 PDT May 4 , 09:26 PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

THIS IS A SCHEDULED EVENT May 19 , 14:00 - 18:00 PDT Apr 30 , 15:36 PDT Scheduled - Zoom will perform service maintenance at AMS Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

THIS IS A SCHEDULED EVENT May 19 , 17:00 - 23:00 UTC May 6 , 08:18 UTC Scheduled - We will be performing scheduled maintenance in ICN (Seoul) datacenter on 2026-05-19 between 17:00 and 23:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 19 , 05:00 - 11:00 EDT May 12 , 11:36 EDT Scheduled - SkyBlock will be undergoing maintenance to deploy changes. During this time, SkyBlock will be unavailable. We are estimating this maintenance to take up to 6 hours, assuming no unforeseen issues occur.

THIS IS A SCHEDULED EVENT May 18 , 18:00 EDT - May 19 , 06:00 EDT May 5 , 17:44 EDT Update - We will be undergoing scheduled maintenance during this time. May 5 , 17:39 EDT Scheduled - We will be undergoing planned maintenance on May 18, 2026. During this maintenance window, some of the 1Password admin console reporting features (item usage reports, both old/new audit logs, sign-in attempts), the 1Password Events API, and app discovery may intermittently be unavailable in the American region (1password.com). We apologize for the inconvenience.

THIS IS A SCHEDULED EVENT May 18 , 14:00 - 18:00 PDT May 4 , 09:20 PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

THIS IS A SCHEDULED EVENT May 16 , 17:00 PDT - May 17 , 02:00 PDT May 11 , 08:39 PDT Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes multiple timezone display on the schedules page. There is no operational impact. All services will be available during this scheduled update.

THIS IS A SCHEDULED EVENT May 16 , 00:00 PDT - May 17 , 08:30 PDT May 1 , 13:43 PDT Scheduled - We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.

THIS IS A SCHEDULED EVENT May 15 , 17:00 PDT - May 16 , 02:00 PDT May 11 , 08:14 PDT Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes Zoom app access and real-time media streaming controls in contact center queues. There is no operational impact. All services will be available during this scheduled update.

THIS IS A SCHEDULED EVENT May 15 , 17:00 PDT - May 16 , 02:00 PDT May 11 , 08:21 PDT Scheduled - We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes Okta integration for self-service identity verification in voice interactions. There is no operational impact. All services will be available during this scheduled update.

THIS IS A SCHEDULED EVENT May 15 , 17:00 PDT - May 17 , 02:00 PDT Apr 24 , 10:19 PDT Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time. Eastern Time (EDT): May 15, 08:00 PM – May 17, 05:00 AM Pacific Time (PDT): May 15, 05:00 PM – May 17, 02:00 AM UTC: May 16, 12:00 AM – May 17, 09:00 AM

THIS IS A SCHEDULED EVENT May 14 , 16:00 EDT - May 15 , 04:00 EDT May 5 , 17:44 EDT Update - We will be undergoing scheduled maintenance during this time. May 5 , 17:36 EDT Scheduled - We will be undergoing planned maintenance on May 14, 2026. During this maintenance window, some of the 1Password admin console reporting features (item usage reports, both old/new audit logs, sign-in attempts), the 1Password Events API, and app discovery may intermittently be unavailable in the European Region (1password.eu). We apologize for the inconvenience.

THIS IS A SCHEDULED EVENT May 14 , 18:00 - 20:00 UTC May 7 , 22:16 UTC Scheduled - There will be scheduled maintenance on May 14 from 18:00-20:00 UTC (15:00-17:00 BRT) on the Shared Pooler(V1) for the sa-east-1 region. This maintenance upgrades the Shared Pooler to a new version (V2) that provides better scalability and uptime. The Shared Pooler will be unavailable during this time period for anyone connecting to their projects using it. Your projects remain available and connections via the Dedicated Pooler and Direct Connections will continue to work. How to determine whether you are affected: Only projects connecting to V1 of the Shared Pooler are affected. If your connection string has the format: aws-0-sa-east-1.pooler.supabase.com, you can expect to see errors during the maintenance. Those using connection strings with the format: aws-1-sa-east-1.pooler.supabase.com are not affected by this maintenance. Please follow the status page for updates.

THIS IS A SCHEDULED EVENT May 14 , 15:00 - 21:00 UTC May 11 , 04:44 UTC Scheduled - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2026-05-14 between 15:00 and 21:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 13 , 18:00 - 22:00 EDT May 5 , 17:43 EDT Update - We will be undergoing scheduled maintenance during this time. May 5 , 17:35 EDT Scheduled - We will be undergoing planned maintenance on May 13, 2026. During this maintenance window, some of the 1Password admin console reporting features (item usage reports, both old/new audit logs, sign-in attempts), the 1Password Events API, and app discovery may intermittently be unavailable in the Canadian Region (1password.ca) and the Enterprise Region (ent.1password.com). We apologize for the inconvenience.

THIS IS A SCHEDULED EVENT May 13 , 16:00 - 21:00 UTC May 6 , 03:48 UTC Scheduled - We will be performing scheduled maintenance in MEL (Melbourne) datacenter on 2026-05-13 between 16:00 and 21:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 13 , 15:00 - 21:00 UTC May 11 , 02:06 UTC Update - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2026-05-13 between 15:00 and 21:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status. May 11 , 02:04 UTC Update - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2026-05-13 between 15:00 and 18:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status. May 7 , 07:28 UTC Scheduled - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2026-05-13 between 15:00 and 20:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For

THIS IS A SCHEDULED EVENT May 13 , 15:00 - 21:00 UTC May 11 , 08:46 UTC Update - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2026-05-13 between 15:00 and 21:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status. May 11 , 08:44 UTC Scheduled - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2026-05-13 between 15:00 and 18:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 13 , 13:00 - 16:30 UTC May 11 , 16:52 UTC Scheduled - We will be performing scheduled maintenance in COR (Córdoba) datacenter on 2026-05-13 between 13:00 and 16:30 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 13 , 03:00 PDT - May 23 , 03:00 PDT May 11 , 01:49 PDT Scheduled - We will be performing scheduled maintenance related to upgrades for our file services platform. This update includes enhancements across multiple file-related components to improve overall stability, scalability, and feature support. No operational impact is expected. This maintenance introduces the following new features and improvements: Clips: Added support for additional metadata fields during Clips uploads. Improved Clips player consistency across Web View and Browser experiences. Introduced a new OpenAPI for temporary single-file Clips uploads. AI Companion: Enhanced Fast Scribe transcription to support new file workflow capabilities.

THIS IS A SCHEDULED EVENT May 13 , 09:00 - 11:00 UTC May 8 , 14:31 UTC Scheduled - We will be performing scheduled maintenance in LAX (Los Angeles) datacenter on 2026-05-13 between 09:00 and 11:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 13 , 08:30 - 22:45 UTC May 7 , 10:50 UTC Scheduled - We will be performing scheduled maintenance in CAN (Guangzhou) datacenter on 2026-05-13 between 08:30 and 22:45 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 13 , 08:30 - 22:45 UTC May 7 , 10:50 UTC Scheduled - We will be performing scheduled maintenance in SCL (Santiago) datacenter on 2026-05-13 between 08:30 and 22:45 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT May 13 , 07:00 - 09:00 UTC May 7 , 22:13 UTC Scheduled - There will be scheduled maintenance on May 13 from 7:00-9:00 UTC (15:00-17:00 SGT) on the Shared Pooler(V1) for the ap-southeast-1 region. This maintenance upgrades the Shared Pooler to a new version (V2) that provides better scalability and uptime. The Shared Pooler will be unavailable during this time period for anyone connecting to their projects using it. Your projects remain available and connections via the Dedicated Pooler and Direct Connections will continue to work. How to determine whether you are affected: Only projects connecting to V1 of the Shared Pooler are affected. If your connection string has the format: aws-0-ap-southeast-1.pooler.supabase.com, you can expect to see errors during the maintenance. Those using connection strings with the format: aws-1-ap-southeast-1.pooler.supabase.com are not affected by this maintenance. Please follow the status page for updates.

THIS IS A SCHEDULED EVENT May 13 , 00:00 - 06:00 UTC May 8 , 02:50 UTC Scheduled - We will be performing scheduled maintenance in LHR (London) datacenter on 2026-05-13 between 00:00 and 06:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

May 12 , 19:57 UTC Investigating - Cloudflare is investigating an issue with https://www.cloudflare.com/ips-v4. Customers attempting to view the published list of Cloudflare IPv4 ranges may receive an HTTP 500 error. This issue is limited to the IP-ranges page on www.cloudflare.com and does not affect Cloudflare's CDN, DNS, security, or any other production services. We are working to mitigate this problem

May 12 , 19:48 UTC Resolved - This incident has been resolved. May 12 , 19:20 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 12 , 19:07 UTC Identified - The issue has been identified and a fix is being implemented. May 12 , 19:04 UTC Investigating - Cloudflare is investigating issues with network performance near Johannesburg (JNB). We are working to analyse and mitigate this problem. More updates to follow shortly.

May 12 , 19:41 UTC Investigating - We are currently investigating this issue.

May 12 , 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 12 , 18:28 UTC Scheduled - We will be performing scheduled maintenance in STL (St. Louis) datacenter on 2026-05-12 between 19:00 and 22:30 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

This incident has been resolved.

Incident began at 2026-05-11 08:15 and ended at 2026-05-11 16:00 (all times are US/Pacific ). Firebase Test Lab is no longer experiencing delays for tests on ARM devices. Unless something unexpected happens, this is the last update. Affected products: Test Lab

May 12 , 12:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 5 , 17:43 EDT Update - We will be undergoing scheduled maintenance during this time. May 5 , 17:33 EDT Scheduled - We will be undergoing planned maintenance on May 12, 2026. During this maintenance window, Events API tokens will not be able to be created or deleted in the American region (1password.com)/Enterprise Region (ent.1password.com). Specific times are as follows: ent.1password.com: 12PM Eastern Time to 4PM Eastern Time 1password.com: 4PM Eastern Time to 8PM Eastern Time We apologize for the inconvenience.

May 12 , 17:12 UTC Resolved - This incident has been resolved. May 12 , 15:42 UTC Investigating - Cloudflare is investigating an availability issue affecting Durable Objects in some regions. Customers may experience elevated error rates or timeouts when their Workers invoke Durable Objects. We are working to mitigate this problem. More updates to follow shortly.

Status: Resolved There is no more contention for H100 hardware. Thank you for your patience! Affected components H100 Hardware (Operational)

Status: Resolved We've tracked error rates and latency as they have returned to baseline, and confirm full resolution of the ASR issues affecting the EU Residency region. Affected components Speech to Text (Operational)

May 12 , 10:55 EDT Resolved - Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. May 12 , 09:57 EDT Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

May 12 , 19:26 UTC Resolved - This incident has been resolved. May 12 , 15:55 UTC Monitoring - A fix has now been implemented and we are seeing improvements, we will continue monitoring telemetry to ensure the fix is final. May 12 , 15:20 UTC Identified - Additional Engineering teams have been engaged to triage this issue, the current workaround is still functional: To restore access, please contact your IT department or security team and request that the following URL be unblocked/allowed: https://login.springcm.com Once this URL has been added to your allowlist, you should be able to log in without any further issues. Further investigation with our engineering teams is underway to fully resolve this issue. May 12 , 14:24 UTC Monitoring - Our engineering teams have deployed a fix and we are now monitoring to validate. May 12 , 14:23 UTC Update - We are continuing to work on a fix for this issue. May 12 , 13:42 UTC Identified - We are currently investigating an issue where a subset of customers utilising a particular firewall may experience issues when attempting to switch to CLM. To restore access, please contact your IT department or security team and request that the following URL be unblocked/allowed: https://login.springcm.com Once this URL has been added to your allowlist, you should be able to log in without any further issues. Further investigation with our engineering teams is underway to fully resolve this issue.

May 12 , 10:33 UTC Resolved - From 09:09–09:48 UTC, we saw a partial service disruption of the Swish payment method. This is now resolved. May 12 , 09:56 UTC Investigating - We're currently investigating a Partial Service disruption of the Swish payment method that began at 09:35 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

Status: Resolved The issue has been identified and resolved. The AI gateway service is back to normal. Affected components Website (Operational)

May 12 , 10:44 UTC Resolved - Further investigation has confirmed that this error was the result of a third party and the impact has been resolved. To restore access, please contact your IT department or security team and request that the following URL be unblocked/allowed: https://login.springcm.com Once this URL has been added to your allowlist, you should be able to log in without any further issues. May 12 , 09:45 UTC Update - Additional teams have been engaged to triage this issue. May 12 , 08:46 UTC Investigating - A subset of customers may be experiencing connection errors in the UI when attempting to switch to CLM. Engineering teams have been engaged and are actively triaging this issue.

May 12 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 11 , 09:10 EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.17.0 Feature Release to Test and Staging environments. Scheduled for May 12, 2026

THIS IS A SCHEDULED EVENT May 12 , 07:00 - 15:00 UTC May 5 , 18:15 UTC Scheduled - We will be performing scheduled maintenance in LAX (Los Angeles) datacenter on 2026-05-12 between 07:00 and 15:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

May 12 , 02:51 PDT Resolved - This incident has been resolved. May 12 , 02:09 PDT Monitoring - A fix has been implemented and we are monitoring the results. May 12 , 01:40 PDT Identified - The issue has been identified and a fix is being implemented. May 12 , 01:39 PDT Update - We are continuing to investigate this issue. May 11 , 23:24 PDT Investigating - We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.

May 12 , 05:32 MDT Resolved - This incident has been resolved. May 12 , 01:33 MDT Identified - The issue has been identified and a fix is being implemented. May 11 , 23:53 MDT Investigating - We are currently investigating this issue.

May 12 , 14:42 AEST Resolved - This incident has been resolved. May 12 , 14:15 AEST Investigating - Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

May 12 , 06:54 UTC Resolved - This incident has been resolved. May 12 , 03:48 UTC Investigating - We are aware of an issue affecting USDG trading pairs. Trades involving USDG (other than USD/USDG swaps) are currently unavailable. Some users may also experience issues with USD/USDG swaps depending on the platform used. Our team is working to restore full functionality and we will provide an update shortly.

May 12 , 04:50 UTC Resolved - This incident has been resolved. May 12 , 03:44 UTC Monitoring - A mitigation is in place and the team is working towards restoring the services. May 12 , 03:40 UTC Update - Cloudflare is investigating an increased level of HTTP 4xx and 502 errors in Perth. We have identified the problem and are working towards mitigating it. More updates to follow shortly. May 12 , 03:24 UTC Identified - Cloudflare is investigating issues with Network connectivity in Perth. We have identified the problem and are currently working towards mitigating it. More updates to follow shortly.