Is Canvas Down?
Real-time status check for instructure.com
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About Canvas Status
BlueMonitor checks Canvas (instructure.com) by sending automated requests to its servers. If the service responds within a normal timeframe and returns a successful status code, it's marked as operational. Response times over 3 seconds indicate the service is slow, and connection failures or server errors indicate the service may be down.
Recent Incidents
Some Users May Be Unable To Log Into Canvas
Oct 15 , 16:34 MDT Resolved - This incident has been resolved. Oct 15 , 14:51 MDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 15 , 14:48 MDT Investigating - We are currently investigating this issue.
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users
Sep 30 , 13:03 MDT Resolved - This incident has been resolved. Sep 30 , 11:45 MDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 30 , 11:04 MDT Investigating - We are currently investigating this issue.
Some users are experiencing errors when interacting with SCORM packages.
Sep 18 , 07:35 MDT Resolved - This incident has been resolved. Sep 18 , 07:30 MDT Identified - The issue has been identified and a fix is being implemented. Sep 18 , 07:19 MDT Update - We are continuing to investigate this issue. Sep 18 , 07:17 MDT Investigating - We are currently investigating this issue.
Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.
Sep 16 , 09:29 MDT Resolved - This incident has been resolved. Sep 16 , 03:11 MDT Update - We are continuing to investigate this issue. Sep 16 , 03:05 MDT Update - Our ticketing system provider has confirmed a service disruption causing errors and intermittent access. We are closely monitoring their status page for updates: https://status.salesforce.com/incidents/20004433 . Sep 16 , 02:52 MDT Investigating - We are currently investigating this issue.
Canvas support phone system is experiencing connection issues
Sep 14 , 06:25 MDT Resolved - This incident has been resolved. Sep 14 , 00:52 MDT Investigating - We are currently investigating this issue.
Some users are experiencing slow load times when accessing Canvas
Sep 14 , 03:46 MDT Resolved - This incident has been resolved. Sep 14 , 03:18 MDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 14 , 03:13 MDT Investigating - We are currently investigating this issue.
Errors Following Item Creation In Canvas
Sep 11 , 09:40 MDT Resolved - This incident has been resolved. Sep 11 , 09:33 MDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 11 , 09:26 MDT Investigating - A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.
Slow loading and page error messages when accessing New Quizzes
Sep 10 , 08:41 MDT Resolved - This incident has been resolved. Sep 10 , 08:29 MDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 10 , 08:18 MDT Identified - The issue has been identified and a fix is being implemented. Sep 10 , 08:13 MDT Investigating - Some users are experiencing slow loading and page error messages when accessing New Quizzes in Canvas.
Slow load times and Page error messages
Sep 10 , 08:00 MDT Resolved - Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.
Slow load times and page errors when accessing Canvas
Sep 6 , 19:14 MDT Resolved - From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.
Frequently Asked Questions
Is Canvas down right now?
This page shows the real-time status of Canvas. The status is checked automatically by pinging Canvas's servers. If the status shows "Down", it means Canvas is currently experiencing issues.
Why is Canvas not working?
Canvas may not be working due to server outages, scheduled maintenance, network issues, or high traffic. Check the current status above for real-time information.
How do I check if Canvas is down for everyone?
BlueMonitor checks Canvas's servers from our monitoring infrastructure. If the status shows "Down" here, it's likely down for everyone. If it shows "Up" but you can't access it, the issue may be on your end.
What should I do if Canvas is down?
If Canvas is down, you can: wait a few minutes and try again, check their official social media for updates, clear your browser cache, or try using a different network connection.