Is Canvas Down?
Real-time status check for instructure.com
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About Canvas Status
BlueMonitor checks Canvas (instructure.com) by sending automated requests to its servers. If the service responds within a normal timeframe and returns a successful status code, it's marked as operational. Response times over 3 seconds indicate the service is slow, and connection failures or server errors indicate the service may be down.
Recent Incidents
Unexpected Errors Or Failed Requests When Using AI Tools In Canvas
Jul 16 , 12:30 MDT Resolved - Users may have encountered failed requests or errors stating "An unexpected error occurred" when utilizing AI tools in Canvas.
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Jul 16 , 06:21 MDT Resolved - This issue has been resolved and all Instructure products are working as intended. Jul 16 , 05:57 MDT Monitoring - A fix has been implemented in all regions for all affected products. We are currently monitoring the results. Jul 16 , 05:52 MDT Update - We are continuing to work on a fix for this issue. Jul 16 , 05:38 MDT Update - We are continuing to work on a fix for this issue. Jul 16 , 05:26 MDT Update - Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions. Jul 16 , 05:13 MDT Update - We are continuing to work on a fix for this issue. Jul 16 , 05:03 MDT Update - We are continuing to work on a fix for this issue. Jul 16 , 04:48 MDT Update - We are continuing to work on a fix for this issue. Jul 16 , 04:31 MDT Update - Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well. Jul 16 , 04:17 MDT Update - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status Jul 16 , 04:03 MDT Identified - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status Jul 16 , 03:53 MDT Update - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status Jul 16 , 03:38 MDT Update - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status Jul 16 , 03:27 MDT Update - AWS Cloudfront has a global outage. We investigating the issue together wi
Canvas User pages not accessible.
Jul 15 , 19:12 MDT Resolved - This incident has been resolved. Jul 15 , 18:58 MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 15 , 18:38 MDT Investigating - We are currently investigating this issue.
Roll Call database misconfiguration for some users
Jul 14 , 16:14 MDT Resolved - This incident has been resolved. Jul 14 , 15:58 MDT Update - We are continuing to work on a fix for this issue. Jul 14 , 14:24 MDT Update - We are continuing to work on a fix for this issue. Jul 14 , 12:54 MDT Update - We are continuing to work on a fix for this issue. Jul 14 , 09:36 MDT Update - Users will see a notification that Roll Call is down for maintenance when attempting to access Jul 14 , 09:36 MDT Identified - The issue has been identified and a fix is being implemented. Jul 14 , 09:28 MDT Investigating - We are currently investigating this issue.
A small subset of users may experience page errors when accessing Canvas.
Jul 12 , 13:21 MDT Resolved - This incident has been resolved. Jul 12 , 13:02 MDT Investigating - We are currently investigating this issue.
Some Users May Encounter Errors When Attempting To Log Into Canvas
Jul 6 , 15:22 MDT Resolved - This incident has been resolved. Jul 6 , 15:07 MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 6 , 13:56 MDT Identified - The issue has been identified and a fix is being implemented. Jul 6 , 13:45 MDT Investigating - We are currently investigating this issue.
Some users are experiencing errors when logging into Canvas on Android devices.
Jun 30 , 18:44 MDT Resolved - This incident has been resolved. Jun 30 , 18:35 MDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 30 , 18:13 MDT Investigating - We are currently investigating this issue.
Sistemic rostering and grade sync delays
Jun 29 , 15:45 MDT Resolved - This incident has been resolved. Jun 29 , 12:23 MDT Identified - The issue has been identified and a fix is being implemented. Jun 29 , 11:50 MDT Investigating - We are currently investigating the reported delays for Sistemic rostering and grade syncs.
Some users in Western Europe are experiencing slow load times in Canvas DocViewer.
Jun 22 , 19:52 MDT Resolved - This incident has been resolved. Jun 22 , 19:36 MDT Investigating - We are currently investigating this issue.
Users attempting to access Canvas Portfolio are getting an error when attempting to access
Jun 22 , 11:09 MDT Resolved - This incident has been resolved. Jun 22 , 10:54 MDT Identified - The issue has been identified and a fix is being implemented. Jun 22 , 10:35 MDT Update - We are continuing to investigate this issue. Jun 22 , 10:02 MDT Investigating - We are currently investigating this issue.
Frequently Asked Questions
Is Canvas down right now?
This page shows the real-time status of Canvas. The status is checked automatically by pinging Canvas's servers. If the status shows "Down", it means Canvas is currently experiencing issues.
Why is Canvas not working?
Canvas may not be working due to server outages, scheduled maintenance, network issues, or high traffic. Check the current status above for real-time information.
How do I check if Canvas is down for everyone?
BlueMonitor checks Canvas's servers from our monitoring infrastructure. If the status shows "Down" here, it's likely down for everyone. If it shows "Up" but you can't access it, the issue may be on your end.
What should I do if Canvas is down?
If Canvas is down, you can: wait a few minutes and try again, check their official social media for updates, clear your browser cache, or try using a different network connection.