Is Canvas Down?
Real-time status check for instructure.com
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About Canvas Status
BlueMonitor checks Canvas (instructure.com) by sending automated requests to its servers. If the service responds within a normal timeframe and returns a successful status code, it's marked as operational. Response times over 3 seconds indicate the service is slow, and connection failures or server errors indicate the service may be down.
Recent Incidents
Some users may be experiencing slow load times or timeout errors when accessing Canvas
Feb 12 , 13:58 MST Resolved - This incident has been resolved. Feb 12 , 09:58 MST Identified - The issue has been identified and a fix is being implemented.
DocViewer failing to render new files for some users
Feb 11 , 18:40 MST Resolved - This incident has been resolved. Feb 11 , 18:29 MST Monitoring - A fix has been implemented and we are monitoring the results. Feb 11 , 16:41 MST Identified - The issue has been identified and a fix is being implemented. Feb 11 , 16:11 MST Investigating - We are currently investigating this issue.
Users attempting to contact us via Phone may see longer wait times.
Feb 10 , 12:04 MST Resolved - This incident has been resolved. Feb 10 , 11:34 MST Monitoring - A fix has been implemented and we are monitoring the results. Feb 10 , 11:10 MST Identified - The issue has been identified and a fix is being implemented. Feb 10 , 11:06 MST Investigating - We are currently investigating this issue.
Some Canvas users are unable to log in using mobile applications
Feb 6 , 02:50 MST Resolved - This incident has been resolved. Feb 6 , 02:48 MST Monitoring - A fix has been implemented and we are monitoring the results. Feb 6 , 02:44 MST Identified - The issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.
Learnosity outage impacting assessment delivery to students
Feb 4 , 13:13 MST Resolved - "As of 19:12 UTC, traffic has returned to normal and everything remains stable. We have resolved the incident affecting assessments in VA (us-east-1). Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required." Feb 4 , 11:57 MST Monitoring - "As of 18:52 UTC, the Learnosity System Engineering team has put a fix in place. We will continue to monitor for some time to ensure a stable recovery, but all services are operational again. Learnosity Support and Systems Engineering teams will continue to actively monitor the issue, and will follow on with an update and resolution as soon as possible." Feb 4 , 11:54 MST Update - We are continuing to investigate this issue. Feb 4 , 11:49 MST Investigating - From Learnosity: "As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1). Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible." Impacting MC student, MC masterygrade, and MC performance grader.
Some users may encounter errors when previewing or downloading files in Canvas
Feb 2 , 06:00 MST Resolved - Between 06:00 and 06:20 MST, some users may have experienced errors when trying to preview or download files in Canvas (e.g. images, videos, attachments).
Some users may be experiencing slowness or timeout errors when accessing Canvas
Jan 29 , 10:57 MST Resolved - This incident has been resolved. Jan 29 , 10:43 MST Update - We are continuing to work on a fix for this issue. Jan 29 , 10:43 MST Identified - The issue has been identified and a fix is being implemented.
Some users may be experiencing slowness or timeout errors when accessing Canvas
Jan 29 , 08:50 MST Resolved - This incident has been resolved. Jan 29 , 08:29 MST Monitoring - A fix has been implemented and we are monitoring the results. Jan 29 , 07:55 MST Identified - The issue has been identified and a fix is being implemented. Jan 29 , 07:19 MST Investigating - We are currently investigating this issue.
Users may see some services stating that they are either queued or in progress and to come back later.
Jan 28 , 13:05 MST Resolved - This incident has been resolved. Jan 28 , 12:48 MST Monitoring - A fix has been implemented and we are monitoring the results. Jan 28 , 12:26 MST Update - The issue has been identified and a fix is being implemented. Jan 28 , 12:25 MST Identified - The issue has been identified and a fix is being implemented. Jan 28 , 12:23 MST Monitoring - A fix has been implemented and we are monitoring the results. Jan 28 , 11:41 MST Investigating - We are currently investigating this issue.
Some users may encounter degraded performance when using New Quizzes.
Jan 28 , 08:23 MST Resolved - This incident has been resolved. Jan 28 , 07:43 MST Monitoring - A fix has been implemented and we are monitoring the results. Jan 28 , 07:33 MST Identified - The issue has been identified and a fix is being implemented. Jan 28 , 07:33 MST Investigating - We are currently investigating this issue.
Frequently Asked Questions
Is Canvas down right now?
This page shows the real-time status of Canvas. The status is checked automatically by pinging Canvas's servers. If the status shows "Down", it means Canvas is currently experiencing issues.
Why is Canvas not working?
Canvas may not be working due to server outages, scheduled maintenance, network issues, or high traffic. Check the current status above for real-time information.
How do I check if Canvas is down for everyone?
BlueMonitor checks Canvas's servers from our monitoring infrastructure. If the status shows "Down" here, it's likely down for everyone. If it shows "Up" but you can't access it, the issue may be on your end.
What should I do if Canvas is down?
If Canvas is down, you can: wait a few minutes and try again, check their official social media for updates, clear your browser cache, or try using a different network connection.