Is ProtonMail Down?
Real-time status check for proton.me
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About ProtonMail Status
BlueMonitor checks ProtonMail (proton.me) by sending automated requests to its servers. If the service responds within a normal timeframe and returns a successful status code, it's marked as operational. Response times over 3 seconds indicate the service is slow, and connection failures or server errors indicate the service may be down.
Recent Incidents
Power outage on Proton VPN servers in North Macedonia
Jun 29 , 16:30 CEST Resolved - This incident has been resolved. Jun 29 , 13:49 CEST Investigating - Proton VPN servers in North Macedonia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.
Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic
Jun 25 , 12:16 CEST Resolved - This incident has been resolved. Jun 25 , 09:30 CEST Investigating - Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.
Partial outage affecting Proton VPN CH servers only
Jun 25 , 01:45 CEST Resolved - All servers have been restored. Jun 25 , 01:41 CEST Monitoring - All servers are now booting, Jun 25 , 00:58 CEST Update - A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers. Jun 24 , 23:41 CEST Identified - One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.
Service Maintenance, June 18th
Jun 18 , 09:00 CEST Completed - The scheduled maintenance has been completed. Jun 18 , 08:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 15 , 15:16 CEST Scheduled - On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!
Investigating sporadic connection reports from a small number of users
Jun 16 , 15:18 CEST Resolved - We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience. Jun 16 , 14:38 CEST Monitoring - A fix has been implemented and we are monitoring the results. Jun 16 , 14:27 CEST Update - We are continuing to investigate this issue. Jun 16 , 14:27 CEST Investigating - The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.
Service Maintenance, June 4th
Jun 4 , 09:00 CEST Completed - The scheduled maintenance has been completed. Jun 4 , 08:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 3 , 12:12 CEST Scheduled - On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.
Service Maintenance, May 29th
May 29 , 09:00 CEST Completed - The scheduled maintenance has been completed. May 29 , 08:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 27 , 16:19 CEST Scheduled - On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!
Server outage on Proton VPN servers in Andorra
May 20 , 16:01 CEST Resolved - This incident has been resolved. May 20 , 13:25 CEST Investigating - Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.
Proton VPN issue affecting Windows 7 users
May 16 , 23:11 CEST Resolved - The issue is completely resolved. There are no further problems on Windows 7. May 16 , 12:45 CEST Monitoring - The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved. May 15 , 22:47 CEST Investigating - We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations
Server outage on Proton VPN servers in the District Of Columbia
May 13 , 10:08 CEST Resolved - This incident has been resolved. May 7 , 16:23 CEST Investigating - Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.
Frequently Asked Questions
Is ProtonMail down right now?
This page shows the real-time status of ProtonMail. The status is checked automatically by pinging ProtonMail's servers. If the status shows "Down", it means ProtonMail is currently experiencing issues.
Why is ProtonMail not working?
ProtonMail may not be working due to server outages, scheduled maintenance, network issues, or high traffic. Check the current status above for real-time information.
How do I check if ProtonMail is down for everyone?
BlueMonitor checks ProtonMail's servers from our monitoring infrastructure. If the status shows "Down" here, it's likely down for everyone. If it shows "Up" but you can't access it, the issue may be on your end.
What should I do if ProtonMail is down?
If ProtonMail is down, you can: wait a few minutes and try again, check their official social media for updates, clear your browser cache, or try using a different network connection.