Is Blackboard Down?

May 15 , 09:23 EDT Update - All updates are complete except Gov Cloud (US). Those will be completed as soon as possible. May 14 , 14:35 EDT Update - Release is currently in progress. Full build number is 4000.15.0-rel.32+8b748f7. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-15-0-Maintenance-Releases May 14 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 13 , 08:24 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.15.0 Maintenance Release to Production environments. Scheduled for May 14, 2026

May 13 , 08:23 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. May 12 , 17:00 EDT Update - Release is currently in progress. Full build number is 4000.17.0-rel.7+b4029a7. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new/june-2026-release-notes--4000-17-.html May 12 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 11 , 09:10 EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.17.0 Feature Release to Test and Staging environments. Scheduled for May 12, 2026

May 11 , 09:42 EDT Resolved - This incident has been resolved. May 10 , 04:49 EDT Update - Resolved Update - The engineering team has completed the fix for the Release Conditions issue identified in version 4000.15.0. Deployment of the fix to production environments is currently in progress and will continue across all the sites. Once the deployment is completed, the issue related to assessment visibility and Release Conditions will be fully resolved. The team will continue to closely monitor the environments following the deployment to ensure platform stability and expected behavior. We appreciate your patience and understanding throughout this process. May 8 , 05:28 EDT Update - The engineering team is actively working on a resolution for the Release condition issue. As a temporary workaround until the fix is available, please remove any assessment access exceptions configured in the Gradebook (for example, custom start/end dates assigned to individual students). Once the exceptions are removed, the assessment will appear correctly in the student view. We appreciate your patience and understanding while we work toward a permanent resolution. May 7 , 22:40 EDT Identified - We have identified the root cause of the issue related to Release Conditions. The team is working on a fix that will be released as soon as possible. In the meantime, we have updated production instances for customers that have opened a support ticket. May 7 , 15:11 EDT Update - As we investigate an issue related to Release Conditions, the release of 4000.15.0 will be paused until this issue can be resolved, so the US East release is now on hold. Once resolved all sites will be updated with the fix. May 7 , 12:13 EDT Investigating - We are investigating a number of issues reported with the 4000.15.0 release to production environments. Multiple teams are working on this and we will provide more information as it becomes available.

May 11 , 11:26 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Full build number is 4000.15.0-rel.30+0484367. Additional fixes were included in the resumed update to all customers. Please refer to the Anthology Support Center for more details: https://support.anthology.com/s/article/Blackboard-Learn-4000-15-0-Maintenance-Releases May 10 , 21:49 EDT Update - The engineering team completed the fix for the Release Conditions issue identified in version 4000.15.0. Deployment of an updated version of 4000.15.0 to all production environments is underway and will resolve the issue related to assessment visibility and Release Conditions. May 7 , 15:12 EDT Update - As we investigate an issue related to Release Conditions, the release of 4000.15.0 will be paused until this issue can be resolved, so the US East release is now on hold. Once resolved all sites will be updated with the fix. May 7 , 10:18 EDT Update - Release is currently in progress. Full build number is 4000.15.0-rel.22+6d198c4. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new/may-2026-release-notes--4000-15-.html May 7 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 1 , 15:53 EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.15.0 Feature Release to Production environments. Scheduled for May 7, 2026

May 6 , 22:31 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. May 5 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 1 , 15:52 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.15.0 Maintenance Release to Test and Staging environments. Scheduled for May 5, 2026

May 1 , 08:11 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Apr 30 , 06:52 EDT Update - Release is currently in progress. Full build number is 4000.12.0-rel.39+2371620. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-12-0-Maintenance-Releases Apr 30 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 27 , 11:14 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.12.0 Maintenance Release to Production environments. Scheduled for April 30, 2026

Apr 29 , 09:35 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Apr 28 , 08:41 EDT Update - Release is currently in progress. Full build number is 4000.15.0-rel.18+9b60b11. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-15-0-Maintenance-Releases Apr 28 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 27 , 11:13 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.15.0 Maintenance Release to Test and Staging environments. Scheduled for April 28, 2026