Is Blackboard Down?

Jun 25 , 10:00 EDT Resolved - This incident has been resolved. Please continue to submit support tickets if you encounter broken file references so that we can address them. May 14 , 17:54 EDT Monitoring - As part of today’s production maintenance release, we deployed a fix to automatically resolve issues with corrupted attachment links in Ultra courses. This addresses scenarios where attachments either appeared missing/blank despite the file existing, or were linked using invalid system paths or malformed URLs that prevented files from loading. The repair has been applied across affected course content, assessments, and announcements to restore reliable access to attachments. We will continue to monitor for broken file reference edge cases and address them if they arise. May 8 , 16:10 EDT Identified - We are currently finalizing the set of changes designed to address the broken link issues reported by users. Several preventative fixes are scheduled to be released in the next two weeks. Separately, we are finishing up changes to automatically repair broken links in many scenarios and will communicate a date for that once it's ready. We recognize that a number of edge cases require thorough handling and will continue to monitor for any related issues. Please continue to submit support tickets if you encounter broken file references so we can investigate promptly. Thank you for your continued patience and partnership. Mar 23 , 11:52 EDT Update - We are aware that some of the broken links were not resolved last week after deploying the fix. We are currently investigating the impact in order to determine next steps. Mar 18 , 12:15 EDT Update - The broken links fix will be deployed with the Thursday, March 19, 4000.10.0 maintenance release. While this is expected to resolve the majority of broken links there is one unique scenario that cannot be corrected. When an embedded file has the same filename and extension as another embedded file in the same document, we are unab

Jun 26 , 08:31 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jun 25 , 11:59 EDT Update - Release is currently in progress. Full build number is 4000.17.0-rel.28+495176f. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-17-0-Maintenance-Releases Jun 25 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 23 , 11:19 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.17.0 Maintenance Release to Production environments. Scheduled for June 25, 2026

Jun 24 , 07:46 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jun 23 , 11:10 EDT Update - Release is currently in progress. Full build number is 4000.19.0-rel.7+5c14e2e. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-19-0-Maintenance-Releases Jun 23 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 18 , 14:24 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.19.0 Maintenance Release to Test and Staging environments. Scheduled for June 23, 2026

Jun 19 , 08:44 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jun 18 , 12:15 EDT Update - Release is currently in progress. Full build number is 4000.17.0-rel.27+0ffa8bf. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-17-0-Maintenance-Releases Jun 18 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 16 , 09:24 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.17.0 Maintenance Release to Production environments. Scheduled for June 18, 2026

Jun 17 , 08:07 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jun 16 , 10:30 EDT Update - Release is currently in progress. Full build number is 4000.19.0-rel.4+c4eddb9. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-19-0-Maintenance-Releases Jun 16 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 12 , 11:59 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.19.0 Maintenance Release to Test and Staging environments. Scheduled for June 16, 2026

Jun 18 , 12:14 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jun 11 , 07:39 EDT Update - Release is currently in progress. Full build number is 4000.17.0-rel.26+2644e92. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-17-0-Maintenance-Releases Jun 11 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 8 , 12:52 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.17.0 Maintenance Release to Production environments. Scheduled for June 11, 2026

Jun 12 , 11:30 EDT Completed - The scheduled maintenance has been completed. Jun 9 , 11:30 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 2 , 09:15 EDT Scheduled - Bb Annotate will be updated starting on June 9th via a phased roll-out. This release includes general improvements and optimizations to enhance performance and reliability. The schedule will be as follows: APAC & Australia: Tuesday, June 9, 11:30 AM EDT (UTC: Tuesday, June 9, 3:30 PM) Europe & Africa: Wednesday, June 10, 11:30 PM EDT (UTC: Thursday, June 11, 3:30 AM) US & Canada: Friday, June 12, 1:30 AM EDT (UTC: Friday, June 12, 5:30 AM)

Jun 10 , 07:03 EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jun 9 , 12:21 EDT Update - Release is currently in progress. Full build number is 4000.19.0-rel.2+f99f824. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html#test-stage-july-2026--4000-19- Jun 9 , 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 5 , 12:53 EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.19.0 Feature Release to Test and Staging environments. Scheduled for June 9, 2026