Is Smartsheet Down?

Jul 30 , 10:41 PDT Resolved - This incident has been resolved. Jul 30 , 08:42 PDT Update - We are continuing to monitor for any further issues. Jul 30 , 08:40 PDT Monitoring - We are observing stability being restored for Smartsheet, Premium Apps, Connectors, and API. We are continuing to monitor it closely to confirm full service stability. We will provide an update once resolution is confirmed. Jul 30 , 08:26 PDT Identified - We have identified the issue responsible for the Smartsheet slowness and timeout issue and are implementing a fix. We will provide frequent updates until we reach a monitoring status. Jul 30 , 07:54 PDT Investigating - We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

Jul 8 , 13:46 PDT Resolved - This is now resolved. We are still actively monitoring spam levels as an ongoing and evolving strategy. We encourage all customers to submit support tickets for any residual spam coming through so we can continue to fine tune our solutions. Jun 23 , 00:44 PDT Monitoring - We have implemented measures to address the increased spam activity with Smartsheet public forms. We will continue monitoring and make further adjustments as needed. If you are continuing to see a high rate of spam submissions, please contact our support team so that we can investigate further. Jun 18 , 14:42 PDT Identified - We are aware that some customers are receiving an increased volume of unwanted spam submissions through public Smartsheet forms, even with reCAPTCHA enabled. Our teams have been actively investigating and deploying additional protections. We are observing a decrease in spam activity as we continue applying and evaluating further mitigations. Who is affected: Customers who use public forms that do not require login.