Is ShipStation Down?
Real-time status check for shipstation.com
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About ShipStation Status
BlueMonitor checks ShipStation (shipstation.com) by sending automated requests to its servers. If the service responds within a normal timeframe and returns a successful status code, it's marked as operational. Response times over 3 seconds indicate the service is slow, and connection failures or server errors indicate the service may be down.
Recent Incidents
Carrier Issues
Aug 7 , 14:54 CDT Resolved - Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding. Aug 7 , 10:42 CDT Investigating - ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page
Team Global Express Maintenance
Jul 31 , 15:00 CDT Completed - The scheduled maintenance has been completed. Jul 31 , 09:00 CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 29 , 01:29 CDT Update - We will be undergoing scheduled maintenance during this time. Jul 31 , 07:00 CDT Update - We will be undergoing scheduled maintenance during this time. Jul 31 , 07:00 CDT Scheduled - We received the information from the carrier Team Global Express about the maintenance of their API: Dear Valued Customers & Partners, To enhance your experience through upcoming platform upgrades, Team Global Express will be conducting planned system maintenance. This will require a temporary outage of the MyTeamGE Portal and API services. During this window, access to the platform and services will be unavailable. We recommend completing any urgent tasks prior to the start of the maintenance window. Planned Outage Schedule: · Start: 10:00 pm AEST, Friday, 31st July 2026 · End: 4:00 am AEST, Saturday, 1st August 2026 During this window, the following services will be temporarily unavailable: · MyTeamGE Website · MyTeamGE API Services · MyTeamGE Auto Importing Please note that while every effort will be made to restore services within the scheduled window, the completion time may be extended if additional time is required during the upgrade. We appreciate your patience and understanding as we implement these important improvements. Should you have any questions or require assistance, please do not hesitate to contact our support team at etrade@teamglobalexp.com Kind Regards Customer Integration Team Team Global Express
Royal Mail maintenance
Jul 21 , 16:00 CDT Completed - The scheduled maintenance has been completed. Jul 21 , 14:00 CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 15 , 08:44 CDT Scheduled - Royal Mail module performance can decrease during the maintenance window. Message from the provider: We wanted to let you know that we’ll be rolling out new features and system improvements on Tuesday, 21st July 2026. As part of our standard deployment process, updates are designed to be seamless, with no downtime expected for users. Deployment window Start: 21 July 2026 – 20:00 (BST) End: 21 July 2026 – 22:00 (BST) During this time, you may notice brief and minimal increases in response times as the update is applied, but there should be no interruption to your use of the platform.
Duplicate package option
Jul 14 , 13:28 CDT Resolved - This incident has been resolved. Jul 14 , 12:09 CDT Identified - We are aware of an issue with the duplicate package option for multi-package shipments and are working on a fix.
Carrier Issues
Jul 13 , 12:57 CDT Resolved - This incident has been resolved. Jul 13 , 12:01 CDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 12 , 22:47 CDT Investigating - ShipStation Engineers are aware of the technical issues impacting Stamps international labels from being created. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
Evri API maintenance
Jul 12 , 23:00 CDT Completed - The scheduled maintenance has been completed. Jul 12 , 22:00 CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 2 , 08:14 CDT Scheduled - Carrier Evri is planning the maintenance on 12 July. Here is more detailed info from the carrier: Temporary service interruption from 03:00 to 04:00 BST on Sunday 12 July 2026 We would like to inform you of planned IT maintenance that will take place on Sunday 12 July 2026 between 03:00 and 04:00 BST. During this time, Evri IT teams will be carrying out essential maintenance on a number of critical systems. As a result, some services will be temporarily unavailable during the maintenance window. Services affected: Client Self‑Serve Portal Label requests will not be available via the Client Self‑Serve Portal throughout the outage period. APIs Requests submitted via the following APIs may return an error message during the maintenance window: Routing API Global Eco API Print in Store API Enterprise Returns API Evri Hosted Batch File Processing Evri Hosted Batch Files will not be processed during this time. Evri.com Website (Returns and Outbound) Clients and customers will not be able to submit outbound orders or book returns via the Evri.com website during the maintenance window. Any orders or returns attempted during this time will not be processed. ParcelShop and Locker Diversions Customers will be unable to create new diversion requests during this time. Existing diversion requests will remain visible. What you need to do During the maintenance window, please do not attempt to: Book outbound shipments via Evri.com Book returns via Evri.com Send Evri Hosted Batch Files Submit requests through the APIs listed above Please note that Client Hosted file processing will not be affected. After the maintenance window All affected services are expected to resume as normal once the maintenance has been completed.
EU De Minimis Removal Disruptions
Jul 8 , 09:28 CDT Monitoring - Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here . GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here . Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here .
Login issues
Jun 30 , 14:27 CDT Resolved - This incident has been resolved. Jun 30 , 11:40 CDT Identified - We are aware of the following error when attempting to load ShipStation and are working on a fix. Request failed with status code 504. Url was /seller/labelproviders
Australia Post from ShipStation - Label Creation Issue
Jun 25 , 17:52 CDT Resolved - This issue has now been resolved and labels can now be created again when using Australia Post from ShipStation. Jun 25 , 01:47 CDT Investigating - We are aware of an issue with creating labels using Australia Post from ShipStation and are actively investigating this. In the interim, we recommend using other ShipStation carriers to continue to ship packages.
Carrier Issues - UPS label creation
Jun 11 , 17:06 CDT Resolved - This incident has been resolved. Jun 11 , 16:32 CDT Investigating - ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
Frequently Asked Questions
Is ShipStation down right now?
This page shows the real-time status of ShipStation. The status is checked automatically by pinging ShipStation's servers. If the status shows "Down", it means ShipStation is currently experiencing issues.
Why is ShipStation not working?
ShipStation may not be working due to server outages, scheduled maintenance, network issues, or high traffic. Check the current status above for real-time information.
How do I check if ShipStation is down for everyone?
BlueMonitor checks ShipStation's servers from our monitoring infrastructure. If the status shows "Down" here, it's likely down for everyone. If it shows "Up" but you can't access it, the issue may be on your end.
What should I do if ShipStation is down?
If ShipStation is down, you can: wait a few minutes and try again, check their official social media for updates, clear your browser cache, or try using a different network connection.