Is ShipStation Down?
Real-time status check for shipstation.com
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About ShipStation Status
BlueMonitor checks ShipStation (shipstation.com) by sending automated requests to its servers. If the service responds within a normal timeframe and returns a successful status code, it's marked as operational. Response times over 3 seconds indicate the service is slow, and connection failures or server errors indicate the service may be down.
Recent Incidents
Degraded Performance: Orders Page Loading & Imports
Apr 9 , 08:13 CDT Resolved - This incident has been resolved. Apr 8 , 16:29 CDT Investigating - We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Issues Creating Labels using Canada Post by ShipStation
Apr 14 , 15:51 CDT Resolved - This incident has been resolved. Apr 8 , 14:54 CDT Investigating - We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
Performance Issues
Apr 1 , 09:12 CDT Resolved - This incident has been resolved. Apr 1 , 09:11 CDT Update - We are continuing to investigate this issue. Apr 1 , 07:04 CDT Investigating - We are currently investigating this issue.
Woocommerce 500 error
Mar 25 , 14:08 CDT Resolved - This incident has been resolved. Mar 20 , 14:22 CDT Investigating - We are currently investigating this issue.
ShipStation Slowness
Mar 25 , 14:11 CDT Resolved - This incident has been resolved. Mar 16 , 10:31 CDT Investigating - ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
12 Month API Key Generation
Mar 9 , 16:09 CDT Resolved - This incident has been resolved. Mar 9 , 15:49 CDT Update - We are continuing to monitor for any further issues. Mar 9 , 15:49 CDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 9 , 10:53 CDT Identified - We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months. The cause has been identified, and we expect a fix to be released later today.
Amazon Performance Issues
Mar 6 , 12:17 CST Resolved - This incident has been resolved. Mar 5 , 15:45 CST Monitoring - We are aware of Amazon's performance issues affecting Stores and Order imports. Visit the Amazon Status Page
Middle East Service Disruptions
Mar 5 , 11:09 CST Monitoring - Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. USPS: Export traffic to the destinations listed below is likely to be affected. Some shipments also transit through impacted areas and, as a result, are also likely to experience severe delays: Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above
Carrier Issues - Canada Post
Feb 27 , 15:44 CST Resolved - This incident has been resolved. Feb 27 , 10:35 CST Investigating - ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.
Amazon Shipping Printing Issue
Mar 2 , 10:46 CST Resolved - This incident has been resolved. Feb 27 , 10:30 CST Investigating - ShipStation Engineers are aware of the technical issues impacting ShipStation's integration with Amazon Shipping. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience!
Frequently Asked Questions
Is ShipStation down right now?
This page shows the real-time status of ShipStation. The status is checked automatically by pinging ShipStation's servers. If the status shows "Down", it means ShipStation is currently experiencing issues.
Why is ShipStation not working?
ShipStation may not be working due to server outages, scheduled maintenance, network issues, or high traffic. Check the current status above for real-time information.
How do I check if ShipStation is down for everyone?
BlueMonitor checks ShipStation's servers from our monitoring infrastructure. If the status shows "Down" here, it's likely down for everyone. If it shows "Up" but you can't access it, the issue may be on your end.
What should I do if ShipStation is down?
If ShipStation is down, you can: wait a few minutes and try again, check their official social media for updates, clear your browser cache, or try using a different network connection.