Is HubSpot Down?

Jun 23 , 16:55 EDT Resolved - Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 23 , 16:29 EDT Identified - We estimate that we will restore service in the next 15 minutes. We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 23 , 16:17 EDT Investigating - We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

Jun 22 , 10:48 EDT Resolved - Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 22 , 10:38 EDT Update - HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 20 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 22 , 10:22 EDT Investigating - We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

Jun 12 , 14:36 EDT Resolved - Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 12 , 13:49 EDT Update - Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 12 , 13:20 EDT Monitoring - We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 12 , 12:19 EDT Update - We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads,

May 12 , 10:55 EDT Resolved - Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. May 12 , 09:57 EDT Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

May 7 , 23:14 EDT Resolved - Between 05:23 PM (UTC -07:00) and 07:56 PM (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update May 7 , 22:07 EDT Update - We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update. May 7 , 21:36 EDT Identified - We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

May 2 , 15:31 EDT Resolved - HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear. May 1 , 12:34 EDT Update - In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited. May 1 , 11:52 EDT Monitoring - In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

Apr 30 , 10:44 EDT Resolved - Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue. Apr 30 , 09:59 EDT Investigating - We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 30 , 11:10 EDT Resolved - Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. Apr 29 , 22:15 EDT Monitoring - We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update. Apr 29 , 16:02 EDT Identified - We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 21 , 15:37 EDT Resolved - Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. Apr 21 , 14:33 EDT Update - We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update. Apr 21 , 11:25 EDT Monitoring - We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 16 , 15:44 EDT Resolved - Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update. Apr 16 , 15:32 EDT Identified - We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update. Apr 16 , 15:23 EDT Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.