Is DocuSign Down?
Real-time status check for docusign.com
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About DocuSign Status
BlueMonitor checks DocuSign (docusign.com) by sending automated requests to its servers. If the service responds within a normal timeframe and returns a successful status code, it's marked as operational. Response times over 3 seconds indicate the service is slow, and connection failures or server errors indicate the service may be down.
Recent Incidents
Test incident
Feb 12 , 19:55 UTC Identified - The issue has been identified and a fix is being implemented. Feb 12 , 19:09 UTC Investigating - empty
A Subset of Customers May Experience Issues Accessing Insight Product (Incident 4256)
Feb 3 , 22:05 UTC Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. A subset of customers may have experienced issues accessing Insight product from 2026-02-03 12:55 AM UTC until 2026-02-03 10:04 PM UTC. Feb 3 , 19:27 UTC Update - We are continuing to work on a fix for this issue. Feb 3 , 17:25 UTC Update - We are continuing to work on a fix for this issue. Feb 3 , 15:29 UTC Update - Our engineering teams are continuing efforts to restore functionality to affected customers. Feb 3 , 14:01 UTC Identified - A subset of customers may still be experiencing issues with accessing their Insight product after the maintenance window. Our engineering teams are actively engaged and in progress of remediation.
Customers may observe degradation (DIRCA-4253)
Feb 3 , 05:41 UTC Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced degradation from 2026-02-02 11:04 PM UTC until 2026-02-03 05:42 AM UTC. Feb 3 , 05:00 UTC Update - We are continuing to monitor for any further issues. Feb 3 , 03:48 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 3 , 03:29 UTC Identified - The issue has been identified and a fix is being implemented.
Customers may observe degradation (DIRCA-4253)
Feb 3 , 01:40 UTC Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced degradation from 2026-02-02 11:04 PM UTC until 2026-02-03 05:42 AM UTC. Feb 3 , 01:28 UTC Update - We are continuing to monitor for any further issues. Feb 3 , 01:23 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 3 , 01:12 UTC Identified - The issue has been identified and a fix is being implemented. Feb 3 , 01:06 UTC Investigating - We are currently investigating this issue.
Customers may experience latency when attempting to load the admin console (DIRCA-4249)
Feb 2 , 17:07 UTC Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Feb 2 , 16:27 UTC Monitoring - Performance has improved and we are monitoring. Feb 2 , 16:15 UTC Investigating - We are currently investigating the issue.
Users may see an error when uploading a workflow in Maestro (DIRCA-4229)
Jan 29 , 17:22 UTC Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced an error when uploading a workflow in Maestro from 2026-01-29 04:06 PM UTC until 2026-01-29 05:00 PM UTC. Jan 29 , 17:05 UTC Update - We are continuing to work on a fix for this issue. Jan 29 , 17:05 UTC Identified - The issue has been identified and a fix is being implemented. Jan 29 , 16:42 UTC Update - We are continuing to investigate this issue. Jan 29 , 16:34 UTC Investigating - We are currently investigating the issue.
Users may experience issues with tabs being automatically deleted during envelope creation (DIRCA-4228)
Jan 29 , 17:19 UTC Resolved - Clients should no longer experience issues with tabs being automatically deleted during envelope creation. If issues persist, clients are advised to log out and log back in. Jan 29 , 17:17 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan 29 , 16:59 UTC Update - Temporary Workaround Customers can switch back to the old User Interface by following these steps: Go to Admin Select Sending Settings Disable “New Sending Experience” Save changes Jan 29 , 16:53 UTC Identified - The issue has been identified and a fix is being implemented.
NA1/NA2/NA3/NA4 Agreement Desk Customers may experience issues creating or viewing tickets (DIRCA-4204)
Jan 26 , 19:42 UTC Resolved - The issue impacting Agreement Desk has been resolved, and normal service has been restored. Customers should now be able to create tickets and view newly created tickets and recent updates as expected. Jan 26 , 19:37 UTC Investigating - We are investigating an issue impacting Agreement Desk in NA1 - NA4. Some customers may experience problems creating tickets, or may not see newly created tickets or recent updates appear as expected. Our teams are actively working to identify the cause and restore normal service. We will share updates as more information becomes available.
Users may experience reporting data delays (DIRCA-4177)
Jan 24 , 23:55 UTC Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Users may have experienced reporting data delays. Jan 24 , 21:20 UTC Update - We are continuing to work on a fix. Please refer to https://www.docusign.com/trust/alerts/planned-maintenance-for-clm-production-na21-customers-january-24-2026 for more information. Jan 23 , 02:07 UTC Update - We are continuing to work on a fix. Please refer to https://www.docusign.com/trust/alerts/planned-maintenance-for-clm-production-na21-customers-january-24-2026 for more information. Jan 23 , 00:07 UTC Identified - The issue has been identified and a fix is being scheduled. Jan 22 , 23:31 UTC Investigating - We are currently investigating this issue.
CLM NA11 Customers may experience issues with reports and exports timing out (DIRCA-4166)
Jan 21 , 20:04 UTC Resolved - This incident has been resolved. Customers should no longer be experiencing timeouts running reports or exports. Jan 21 , 18:28 UTC Identified - Customers may experience issues with reports and exports timing out. Teams have identified the issue and are working towards a resolution
Frequently Asked Questions
Is DocuSign down right now?
This page shows the real-time status of DocuSign. The status is checked automatically by pinging DocuSign's servers. If the status shows "Down", it means DocuSign is currently experiencing issues.
Why is DocuSign not working?
DocuSign may not be working due to server outages, scheduled maintenance, network issues, or high traffic. Check the current status above for real-time information.
How do I check if DocuSign is down for everyone?
BlueMonitor checks DocuSign's servers from our monitoring infrastructure. If the status shows "Down" here, it's likely down for everyone. If it shows "Up" but you can't access it, the issue may be on your end.
What should I do if DocuSign is down?
If DocuSign is down, you can: wait a few minutes and try again, check their official social media for updates, clear your browser cache, or try using a different network connection.